We understand the importance of receiving your orders on time and in proper condition.
And for that, we have partnered with the top shipping partners to ensure the same.
You can connect with us anytime for the same on support@propheticremedies.com
Monday to Friday between 11 AM to 5 PM.
You can connect with us anytime at support@propheticremedies.com
We will try to resolve your issue at the earliest.
Shipping Time
All products are dispatched within 2 working days and delivered within 1 – 7 working days based on the location
If the order/s have any personalization then it will be shipped out between 1 – 15 working days.
Shipping and Cash on Delivery charges:
Shipping charges are different for different cities due to Distance and package weight size etc…
We have tried to simplify the same.
For Cash on Delivery orders
In case your pin code is not serviceable for COD we shall request you to make the payment online.
You cannot open the box without making the payment at the time of delivery
If the product or packaging has been tampered with, do not accept the order
No credit/debit cards are accepted at the door under the Cash on Delivery method
How do I know if my area is serviceable or not?
You can email us your pin code at support@propheticremedies.com and we shall get back to you within 24 hours
Returns & Exchanges
www.propheticremedies.com does not have a return policy.
In exchange for the purchased product, we might request you to share an image of your product/ s. For your order to qualify as an exchange.
You must raise an exchange request by emailing us at support@propheticremedies.com within 48 hours of receipt of your order received.
The customer will bear the shipping cost /charges to our warehouse for all the other reasons of exchange other than if the product delivered is damaged. The product must be dispatched to our warehouse within 48 hours after the exchange request is raised.
Products bought/purchased during a sale will not be exchanged/returned.
Product packaging, labels & tags must not be tampered with.
The product must be in perfect condition.
Exchanges will be processed only once the product has been received in our warehouse and has been checked for quality.
Cancellations
The whole order amount will be refunded if the order is canceled, lost or undelivered to your preferred location.
The order should be canceled within 24 hours of the order being placed.
www.propheticremedies.com reserves the right to cancel any order without any explanation for doing so, under the circumstances where the requirement could not be met.
The company will ensure that any communication of cancellation of an order or any applicable refund will be made in a reasonable time.